A Middle office is an operational unit that serves as an intermediary between the front office and the back office . The mid-office is responsible for processing and managing large volumes of data generated by front-office activities, such as bookings, transactions, and customer interactions.
To have a successful online travel business, travel companies must have a robust and efficient travel mid-office solution. It is the backbone of your business. Travzilla™ Pro mid-office system software works in sync with the sales channels and suppliers. It facilitates and manages the bookings, inquiries, administration, agent management, customer management, and supplier management of travel companies.